Job Details: Application Support Engineer at Accenture
Company: Accenture
Experience: 0 - 2 years
Salary: Not Disclosed
Location: Bengaluru
Application Information:
- Openings: 1
- Applicants: 330
- Posted: 1 day ago
How to Apply:
Job Description
Project Role: Application Support Engineer
Project Role Description: Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems.
Must-have Skills:
- Microsoft Windows Desktop Management
Good-to-have Skills:
- Desktop Transformation
Experience: Minimum 0-2 years of experience is required.
Educational Qualification:
- Graduate with 15 years of full-time education.
- Weekend rotational shifts included.
Summary
As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing support for Microsoft Windows Desktop Management and ensuring smooth functioning of the systems.
Roles & Responsibilities
- Provide technical support for Microsoft Windows Desktop Management and resolve any issues that arise.
- Collaborate with cross-functional teams to identify and solve issues within multiple components of critical business systems.
- Ensure smooth functioning of the systems by monitoring and maintaining the infrastructure.
- Document all technical issues and resolutions for future reference.
- Provide training and support to end-users on Microsoft Windows Desktop Management.
Professional & Technical Skills
Must-have Skills:
- Proficiency in Microsoft Windows Desktop Management.
Good-to-have Skills:
- Experience with Desktop Transformation.
- Strong understanding of IT infrastructure and support processes.
- Experience with monitoring and maintaining critical business systems.
- Excellent problem-solving and analytical skills.
Additional Information:
- The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management.
- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.
- This position is based at our Bengaluru office.
Role: IT Support - Other
Industry Type: IT Services & Consulting
Department: IT & Information Security
Employment Type: Full Time, Permanent
Role Category: IT Support
Education
- UG: B.Tech/B.E. in Any Specialization
- PG: Any Postgraduate
Key Skills
- Support Process
- Desktop Management
- Application Support
- Microsoft Windows
- IT Infrastructure
- Oracle
- RedHat Linux
- Networking
- SQL
- Production Support
- Technical Support
- Incident Management
- Linux
- Desktop Support
- Troubleshooting
- Unix
- ITIL
