Primary Responsibilities and Duties:

• Oversee the delivery of PETA India's veterinary emergency and rescue response in Mumbai and Delhi, including the administration of treatment, either directly – including through personal visits – or remotely with the help of PETA India's office assistants, in accordance with SOPs

• Help ensure that PETA India's Emergency Response Team (ERT) staff and others involved with emergency response, such as staff members handling the general information e-mail account and the reception phones, are familiar with and understand PETA India's SOPs on emergency response, animal rescue, and rehabilitation work

• Respond to veterinary-related queries on PETA India's emergency response number and via the general information e-mail account and advise on or administer effective veterinary treatment and care to animals in distress

• Ensure compliance with PETA India's emergency response recording and reporting system, including by working with other staff in the ERT

• Monitor and evaluate the effectiveness and efficiency of the handling of animal emergencies on the phone and of veterinary queries addressed through other means on a regular basis

• Help develop a strong, high-quality network of veterinarians, animal-protection organisations, and volunteers PETA India can work with or refer cases to for emergency response, rescue, and rehabilitation

• Manage and help maintain a database of contacts and services

• Serve as a liaison for PETA India with veterinarians, organisations, and volunteers, including by attending meetings in order to facilitate the implementation of quality emergency, rescue, and rehabilitation services

• Assist the Administration Department for the procurement of emergency response supplies and equipment

• Maintain emergency response supplies and equipment inventory and ensure that proper storage, maintenance, quality, and quantity checks are conducted

• Coordinate professional development training on animal handling, restraint, first aid, and other skill sets required by the ERT and office assistants for providing emergency response, rescue, and rehabilitation services

• Ensure that emergency tool kits are adequately stocked and well managed

• Assist in veterinary-related investigations of PETA India and other health assessments of animals being cruelly treated and provide expert advice, as directed by the supervisor

• Prepare and submit veterinary reports related to emergency response services and sterilisation programmes on a regular basis, as per the SOPs, and other reports on investigations and health assessments, as directed by the supervisor

• Represent PETA India professionally to the public, other organisations, volunteers, veterinarians, government agencies, police, and others

• Perform any other tasks assigned by the supervisor