Customer Service Associate Jobs in Ahmedabad 2026 – Freshers Can Apply | Ticketing & Gaming Process

Are you looking for a customer support job in Ahmedabad with attractive salary, transportation facilities, and excellent career growth opportunities? A leading organization in GIFT City, Gandhinagar is hiring Customer Service Associates for its Ticketing and Gaming Process. Freshers and experienced candidates with strong communication skills are encouraged to apply.

This is an excellent opportunity for candidates seeking private sector jobs in Gujarat, especially those interested in customer service, technical support, gaming operations, and client interaction roles.

Job Overview

Position

Customer Service Associate (Ticketing & Gaming Process)

Job Location

Fintech One, Floor 1, GIFT City, Gandhinagar, Gujarat

Industry

Customer Support | Gaming Operations | BPO | Ticketing Services

Employment Type

Full-Time

Salary Package

Candidates selected for the Customer Service Associate role can receive a salary package of:

?3 LPA to ?4 LPA

The final compensation package will depend on skills, communication ability, and interview performance.

Benefits and Perks

The organization offers several employee-friendly benefits including:

Both Side Cab Facility

• Transportation available for employees
• Coverage up to 35 KM radius

Five-Day Working Week

• Better work-life balance
• Two weekly offs on a rotational basis

Rotational Shifts

• Flexible shift schedules
• Suitable for customer support operations

Career Growth Opportunities

• Performance-based promotions
• Professional development programs
• Exposure to international customer service processes

Eligibility Criteria

Freshers Can Apply

Candidates who have recently completed their education and are looking to start their careers are welcome to apply.

Communication Skills

Applicants should possess:

• Good English communication skills
• Strong verbal and written communication
• Customer handling abilities
• Interpersonal and problem-solving skills

Gaming Knowledge

Candidates with:

• Basic desktop gaming knowledge
• Understanding of online gaming platforms
• Interest in gaming and technology

will have an added advantage during the selection process.

Key Responsibilities

As a Customer Service Associate, your responsibilities may include:

• Handling customer queries and support requests
• Resolving ticketing-related issues
• Assisting customers through chat, email, and phone support
• Maintaining service quality standards
• Escalating complex issues to relevant departments
• Ensuring customer satisfaction and retention
• Managing gaming platform-related support requests

Why Choose a Career in Customer Support?

Customer service remains one of the fastest-growing employment sectors in India. Professionals working in customer support gain valuable experience in:

• Communication and customer handling
• Problem-solving techniques
• Team collaboration
• CRM software and support tools
• International business operations

These skills open doors to future opportunities in operations, management, sales, and business development.

How to Apply?

Interested candidates can connect through WhatsApp with the recruitment team and share their updated resume for further evaluation.

Applicants should keep the following ready:

• Updated Resume
• Educational Details
• Communication Skills Assessment
• Contact Information

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