Cision Work From Home Jobs – Customer Support Specialist & Operations Associate

Cision has announced new work from home job opportunities for the roles of Customer Support Specialist and Operations Associate. This fully remote opportunity is ideal for freshers and early-career professionals with 0–2 years of experience.

Candidates with a bachelor’s degree in any discipline can apply. These roles focus on customer support, operations handling and delivering a high-quality customer experience while working remotely.

Cision Work From Home Job – Overview

Responsibilities – Customer Support Specialist

• Provide customer support via phone, chat and case management systems
• Troubleshoot issues and guide customers through solutions
• Mentor new team members and share best practices
• Manage time effectively and handle multiple priorities
• Collaborate with internal teams to improve customer experience
• Maintain professionalism and follow up on customer commitments
• Meet performance metrics such as CSAT and support KPIs

Responsibilities – Operations Associate

• Maintain accurate operational records and reports
• Support day-to-day business and operational processes
• Coordinate with sales, finance, logistics and support teams
• Track workflow progress and highlight delays or issues
• Ensure adherence to company policies and SOPs
• Assist in transaction processing and payments
• Resolve operational issues and respond to internal queries

Apply for Cision Work From Home Jobs

Interested candidates can apply online through the official Cision careers portal.

Apply for Customer Support Specialist: Apply Now
Apply for Operations Associate: Apply Now

About Cision

Cision is a global leader in public relations and media intelligence. The company provides tools to monitor media coverage, analyze data, manage influencer relationships and distribute press releases. Organizations worldwide use Cision to improve brand communication and make data-driven decisions.

Frequently Asked Questions – Cision Work From Home Jobs

What qualifications are required?
A bachelor’s degree, good communication skills and basic technical or industry knowledge are typically required.

Who can apply?
Freshers, graduates and early-career professionals can apply depending on the role’s eligibility.

Is the job permanent?
Most Cision work-from-home roles are permanent, though some may be contract-based.

Disclaimer

The recruitment information provided above is for informational purposes only. Recruitment is conducted strictly as per the official hiring process of the company. We do not charge any fee for providing job information.