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Sopra Steria Jobs for Freshers: BPS Voice Process Associate & NOC Monitoring Engineer
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Sopra Steria Jobs for Freshers: BPS Voice Process Associate & NOC Monitoring Engineer

Published on: July 15, 2025
By: Deepak Tamang

Sopra Steria is hiring freshers and candidates with up to 2 years of experience for the roles of BPS – Voice Process Associate and NOC Monitoring Engineer.

These opportunities are open to any graduates, located in Noida and Chennai, and are a great starting point for a career in BPO or IT. You’ll receive training, growth opportunities, and a collaborative work environment at one of Europe’s leading technology companies.


Sopra Steria Jobs Overview

CompanySopra Steria
Roles BPS – Voice Process Associate / NOC Monitoring Engineer
Qualification Any Graduate
Locations Noida / Chennai
Experience 0–2 years

Key Responsibilities: BPS – Voice Process Associate

  • Handle customer queries and resolve issues over phone.

  • Demonstrate strong spoken & written communication skills.

  • Use MS Office tools efficiently (Excel & Word).

  • Be comfortable working in 24×7 shifts, including nights and flexible weekly offs.

  • Achieve minimum typing test standards:

    • Speed: ≥ 20 words per minute (WPM)

    • Accuracy: ≥ 90%

  • Work from the office as required.


Key Responsibilities: NOC Monitoring Engineer

  • Monitor global IT infrastructure and services 24×7 as part of the NOC team.

  • Proactively alert and escalate critical incidents.

  • Help maintain IT uptime and document incidents properly.

  • Monitor the performance of IT tools and generate periodic reports.

  • Log and categorize incidents using a ticketing tool and assign them to relevant teams.

  • Contribute to identifying and resolving performance or capacity issues.


How to Apply

You can apply for these roles online:

(Replace # with the actual application link when available.)


About Sopra Steria

Sopra Steria is one of Europe’s largest technology and consulting companies, with over 50,000 employees in nearly 30 countries.

It specializes in consulting, digital services, and technology solutions, helping companies transform their businesses and improve long-term performance using cutting-edge technology.

In 2024, Sopra Steria recorded €5.8 billion in revenue and remains committed to building a better future through digital innovation.


Frequently Asked Questions (FAQs)

What qualifications are needed?
Any graduate degree is acceptable.

Where are these jobs located?
Noida and Chennai.

 

How much experience is required?
0–2 years of experience; freshers are welcome to apply.