Mphasis Walk-In Interview 2026 in Mangaluru: Voice Customer Care Executive Jobs for Freshers
Published On: 15 June 2026
Mphasis, a leading IT services and business process outsourcing company, has announced a Walk-In Interview Drive 2026 for the position of Voice Customer Care Executive in Mangaluru. The opportunity is open to fresh graduates and candidates with up to 1 year of experience, making it an excellent career option for those looking to start or build a career in the customer service and BPO industry.
Interested candidates can directly attend the walk-in interviews scheduled from 16 June to 19 June 2026 at the company's Mangaluru office.
Mphasis Walk-In Drive 2026 Overview
| Particulars | Details |
|---|---|
| Company Name | Mphasis |
| Job Role | Voice Customer Care Executive |
| Qualification | Any Graduate |
| Experience | 0–1 Year |
| Job Location | Mangaluru, Karnataka |
| Interview Mode | Walk-In |
| Industry | IT Services / BPO |
Walk-In Interview Details
| Particulars | Details |
|---|---|
| Interview Dates | 16 June 2026 to 19 June 2026 |
| Interview Timing | 10:00 AM to 5:30 PM |
| Contact Person | Renita |
| Venue | Ella, PL Compound, Morgansgate, Jeppu Market Road, Mangaluru, Karnataka |
Candidates are advised to reach the venue early with all required documents.
About the Role
As a Voice Customer Care Executive, candidates will be responsible for handling customer interactions over phone calls, resolving queries, providing accurate information, and ensuring customer satisfaction.
The role offers valuable exposure to customer support operations and provides an excellent platform to develop communication and problem-solving skills.
Key Responsibilities
Selected candidates will perform the following tasks:
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Handle inbound and outbound customer calls.
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Respond professionally to customer queries.
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Provide accurate information and solutions.
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Ensure a positive customer experience.
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Follow company call scripts and standard operating procedures.
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Update customer records and call details in the system.
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Escalate unresolved issues to appropriate departments.
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Meet daily performance and productivity targets.
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Adhere to quality and compliance standards.
Eligibility Criteria
Candidates must fulfill the following requirements:
Educational Qualification
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Bachelor's Degree in any discipline from a recognized university.
Experience
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Freshers can apply.
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Candidates with up to 1 year of experience are also eligible.
Required Skills
Applicants should possess:
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Excellent English communication skills.
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Good listening and interpersonal abilities.
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Basic computer knowledge.
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MS Office proficiency.
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Typing skills.
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Customer-focused attitude.
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Problem-solving capabilities.
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Ability to work in a fast-paced environment.
Shift Requirements
Candidates should be willing to:
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Work in rotational shifts.
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Work night shifts if required.
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Handle customer interactions professionally under pressure.
Documents Required for Walk-In Interview
Candidates should carry:
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Updated Resume/CV
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Passport Size Photographs
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Aadhaar Card
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PAN Card
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Educational Certificates
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Experience Certificates (if applicable)
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Recent Passport Size Photos
Selection Process
The recruitment process may include:
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Walk-In Registration
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Resume Screening
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Communication Assessment
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HR Interview
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Operations Interview
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Final Selection
The exact process may vary depending on hiring requirements.
Why Join Mphasis?
Working at Mphasis offers several benefits:
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Opportunity to start a career with a reputed IT company.
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Professional training and skill development.
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Exposure to customer service and BPO operations.
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Career growth opportunities.
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Dynamic and collaborative work environment.
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Experience working with global clients.
About Mphasis
Mphasis is a leading Indian IT services and consulting company headquartered in Bengaluru. The company specializes in:
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Cloud Services
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Digital Transformation
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Application Development
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Infrastructure Support
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Business Process Outsourcing (BPO)
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Artificial Intelligence Solutions
Mphasis serves clients across banking, financial services, healthcare, insurance, and technology sectors globally. The company is known for its innovative approach and employee-focused work culture.
Tips for Candidates Attending the Walk-In
Before attending the interview:
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Prepare a professional resume.
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Practice common customer service interview questions.
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Improve spoken English communication.
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Revise basic computer and MS Office concepts.
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Dress professionally.
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Arrive at the venue before the reporting time.
Conclusion
The Mphasis Walk-In Interview 2026 offers a valuable opportunity for fresh graduates and entry-level professionals seeking careers in customer support and BPO services. With direct walk-in interviews, minimal experience requirements, and opportunities for professional growth, this recruitment drive is ideal for candidates looking to begin their corporate careers.
Interested applicants should attend the interview between 16 June and 19 June 2026 with all required documents and prepare well for the communication and interview rounds.
