JOB TYPE: Full-time
Apply by: 14 Jul 2023
LOCATION: Bangalore, India
REPORTING TO : Content Manager
WHO WE ARE
Noora Health’s mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.
With the support of six state governments in India, the Government of Bangladesh, and large private hospital systems, Noora Health has trained more than three million caregivers across 440 facilities and engaged them through Remote Engagement Services (RES) for compliance and behavioral change. In a cohort of patients, the program reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn readmissions by 56%.
Noora Health was honored as a TED 2022 Audacious Project Grantee and recipient of the 2022
Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, our Co-Founders and Co-CEOs, Noora Health’s mission took the spotlight at TED 2022 and was also featured in a 2022 Skoll video.
WHAT YOU WILL DO
The Medical Content Writer should be committed towards and passionate about public and community health and health education, and ready to join our dynamic team of creative designers, public health experts, and behavioral researchers in order to advance the Care Companion Program. Overall, the role will be focused on developing medical content that is aligned to government guidelines and local health practices and transforming this content for visually compelling artifacts (both physical and digital) that can be used for effective health education. This content may be used over mobile phone platforms, in-facility training, and many other formats that reach thousands of people daily. Broadly the roles and responsibilities of this position are as follows:
1. Writes the medical content for condition (disease) areas of public health importance that is aligned with the theory of change and is in accordance with the overall health education strategy, curriculum and structure developed by the Medical Director and Content Managers and in close work associations with public health research team (we currently have programs in Maternal and Child Health, General Medical & Surgical, Tuberculosis, Oncology and Cardiology):
a. Drafts the medical content for various health condition areas contextualized to the geography of interest, based on needs finding insights and desk research (literature reviews, review of clinical guidelines) for an effective Care Companion Program.
b. Performs secondary research and literature review where needed, to determine latest evidence and health information working individually and closely with the public health research team.
c. Visits hospitals and conducts field research to understand community perspective and challenges at the health systems level and how they can be addressed via the health education curriculum.
d. Works with creative writers, designers and translators to transform medical content to effective health communication material that results in health behavior change and increased uptake of crucial skills and practices at the hospital and home.
e. Works collaboratively with the medical team and other Noora teams (design, research, training) to support on visual design and training activities
2. Content testing and revisions
a. Participates in testing of medical content to check the efficacy of the health education curriculum at field level in project states.
b. Work closely with the design, implementation, and research team to link insights that can make our programs better, informed by behavior change
c. Reviews medical and health related user questions from technology platforms and supports in developing FAQ banks and coordinates with medical consultants for effective health messaging and user experience.
WHAT WE ARE LOOKING FOR
Medical/nursing/Public Health postgraduate with any Health Science degree with 2+ years of experience who is strongly motivated to solve important public health challenges through effective health education and promotion, and is dedicated to the social and development sector, and to health equity.
Experience in medical writing, preparing training materials, writing research papers
Knowledge of and/or experience working in the public health field or development sector
Excellent document/report writing skills in English
Being multilingual. Proficiency in HIndi and/or any other South Asian language is required.
Good skills in MS Office and internet usage.
Willing to live and work in Bangalore and travel to project sites as required within India, both around Bangalore and interstate (not more than 6-7 days/month).
Prior Clinical or Health Education experience of at least one-year in health-care settings is preferred.
WHAT WE VALUE
At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, religious practices, sexual orientations, and abilities – among many others. We encourage people from all backgrounds to apply for positions at Noora Health.
HOW TO APPLY
Email the following materials with the subject line: Medical Content Writer to people@noorahealth.org
A one-page cover letter describing your interest in the position and background.
An updated resume, including languages spoken and relevant experiences.
Samples of your writing work (at least 2) if available - health messages developed, health topics, self-written manuscripts etc.
